Facebook Lag [UPDATE 3]

*Update 3:

Facebook is reporting a fix for their lag issues. With the changes we made on our end to improve loading times combined with this fix, Vampire Wars should be running more smoothly.

*Update 2:

A couple players were expressing some confusion as to what the graphs below mean. Granted, they’re not very detailed. We just wanted to share what we’re seeing on our end, whenever our application attempts to gather any information from Facebook.

So, let’s see if we can explain these current problems a bit better:

Response time essentially means, when our application asks the Facebook platform for information, how long it takes for that information to make it back to us.

Currently, we’re seeing response times of up to 15 seconds. That means, when a player clicks a button, it takes at least 15 seconds for FB to even notice.

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(Click the image for a larger view.)

Of course, this problem has been going on for longer than 10 hours, so let’s take a look at a graph over a longer period of time.

(Click the image for a larger view.)

This is the past 4 days. You can see the normal trend a bit better here. Usually, response times are less than 2 seconds. As we get closer to today, you can see the spike shoot up.

This is effecting many aspects of the game, potentially including gifting, combat, loot gathering, and mission completion.

Needless to say, this is extremely frustrating for us, as we’re positive it must be for you.

We’re currently looking into extending the NY Event to give you all more time to finish the missions and hopefully get some of those avatar outfits and abilities.

We’ll update this blog when that decision is made.

Update from Facebook:

“Current Status: API latency

We’re currently seeing issues with Platform API latency and are working to resolve them. We apologize for the inconvenience.”

API latency is still high. We’ve adjusted settings on our end that should at least allow players into the game but lag will still be an issue.

We’ll keep you updated as this continues.

Facebook has posted an update:

“Current Status: API latency

We’re currently seeing issues with Platform API latency and are working to resolve them. We apologize for the inconvenience.”

API latency is still high. We’ve adjusted settings on our end that should at least allow players into the game but lag will still be an issue.